Terms & Conditions
Booking and Cancellation Policy
A) Standard Cancellation Fees (Excluding Peak Periods)
A cancellation fee applies depending on when you cancel your trip:
- More than 60 days before arrival: 15% of the tour price
- 31-60 days before arrival: 30% of the tour price
- 15-30 days before arrival: 50% of the tour price
- Less than 14 days before arrival: 100% of the tour price
o Airline cancellation fees and a 5% bank fee on refunds also apply.
B) Peak Season Cancellation Fees (Christmas, New Year, Easter)
A stricter cancellation fee applies during peak seasons:
- More than 60 days before arrival: 25% of the tour price
- 31-60 days before arrival: 45% of the tour price
- 15-30 days before arrival: 70% of the tour price
- Less than 14 days before arrival: 100% of the tour price
o Airline cancellation fees and a 5% bank fee on refunds also apply.
Refunds
- We will refund your tour cost using your original payment method.
- No shows are not eligible for refunds.
- A 5% bank fee is deducted from all refunds.
Force Majeure
In case of government or airline travel warnings to your destination, we offer a flexible cancellation policy. You may receive a full refund, travel credit, or have your booking adjusted to reflect the credit. Flight change fees and bank fees on deposits may still apply.
Accommodations
- Prices are based on double occupancy. Single rooms are available for an additional cost.
- Hotel selection is based on quality, and prices are subject to change and availability.
Flights
- We offer domestic and international flights at competitive rates.
- Domestic flight prices are averages and timings are approximate. Changes may affect the price.
Our Responsibility
We are not liable for issues beyond our control (weather, wars, airline/hotel changes). We don't cover any additional costs due to these unforeseen circumstances.
Special Requests
We will try our best to accommodate special requests made at booking, but we cannot guarantee them (including pre-booked seats). While we will pass your requests on to suppliers, fulfillment is not guaranteed, and you won't be notified if a request cannot be met.
Children's Policy
1- For packages, Nile cruises, and hotels:
o Children under 2 are free.
o Children under 6 are 25% of the adult price.
o Children under 12 are 50% of the adult price.
o Children 12+ are considered adults.
- Additional flight supplements for children may apply.
- This policy applies to a maximum of one child sharing a room with parents.
2- For sightseeing tours & shore excursions:
o Children under 6 are free.
o Children under 12 are 50% of the adult price.
o Children 12+ are considered adults.
o Additional supplements for domestic flights/ferry boats for children may apply.
Photo Usage
We may use your travel photos on our website and social media to inspire others.
Tipping
Tipping is customary for good service. It's at your discretion, but always appreciated.
Complaints
Please notify us immediately of any complaints during your tour for a quick resolution.
General Terms of Use
- This website is for users 18 and over.
- Payment details are submitted securely to our payment provider.
- We accept Visa and Mastercard credit/debit cards in USD, EUR, and GBP.
- Multiple bookings may result in multiple charges to your card.
Privacy Policy
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Collection of Information
Get.Travel Service ("we" or "our") collects and stores information provided by users during the registration process and when using our services. This information may include personal details, such as name, email address, and location.
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Use of Information
The information collected is used to provide and enhance the services offered by Get.TravelService. We may use the information to personalize user experience, analyze user behavior to improve our services, and send periodic emails regarding promotions or updates related to our services.
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Sharing of Information
We do not sell, trade, or transfer personal information to third parties. However, we may share non-personally identifiable information with trusted affiliates, service providers, or business partners for the purpose of assisting us in operating our website and servicing our users.
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Protection of Information
We implement a variety of security measures to ensure the safety and confidentiality of personal information. These security measures include industry-standard encryption and regular monitoring.
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Use of Cookies
Get.TravelService uses cookies to enhance user experience and provide personalized services. Cookies are small files stored on the user's device that allow us to recognize and remember user preferences. Users can disable cookies in their browser settings, but this may affect the functionality of our website.
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Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, which we encourage users to review. We have no responsibility or liability for the content and activities of these linked sites.
Acceptance of Agreement
Booking with Get.Travel Service constitutes your agreement to these terms and conditions.
If you have any questions or concerns regarding our privacy policy, please don't hesitate to contact us. Your privacy is important to us, and we are committed to addressing any inquiries or issues you may have.
Terms of Service for Get.TravelService
Welcome to Get.TravelService's terms of service! By using our services, you agree to the following terms and conditions:
- You must be aged 18 years or older to use our services.
- You are solely responsible for the accuracy of the information you provide us when using our services.
- Our services may only be used for lawful purposes.
- We reserve the right to terminate your access to our services if we suspect you have engaged in fraudulent activity.
- We reserve the right to modify or terminate our services at any time without notice.
- Your use of our services is at your own risk.
- By using our services, you agree to indemnify and hold harmless Get.TravelService and its affiliates from any claims arising from your use of our services.
- By using our services, you agree to these terms and conditions. If you have any questions or concerns, please do not hesitate to contact us.